Case Study - BT

Here at Cactus Frontline, we’ve been working with BT for over two years, helping to recruit Customer Service and Sales Advisors for their new Customer Service Centres of Excellence in the West Midlands, Lancashire and South Wales.
We’ve put together this Case Study to show the ways in which we’ve worked alongside BT to enhance their recruitment in their flagship sites, and helped them to recruit agents of the highest quality for their business.

To find out more about the ways in which Cactus Frontline can assist your contact centre recruitment, drop us an email or call us on 0845 901 1905.

We hope you like it - and please do let us know your thoughts on LinkedInTwitter, and Facebook!

You can also download the PDF version here.